❗️WEB SERVER ANNOUNCEMENT❗️
The short version of this update is that we will be terminating our web hosting facilities over the next 12 months. This means that we will not be providing any web-based services (this includes emails, websites and domains) come February 2022.
However, not wanting to leave any of our loyal customers in the lurch, we’ve been working hard on a number of alternative hosting options and trusted suppliers to provide you with an uninterrupted service beyond this closure. Rest assured we will not leave any of our customers out of service or pocket.
We will be in touch with all of our web customers prior to their next annual renewal date, but if you would like to talk about these changes now, please do not hesitate to contact us directly and we’ll be happy to chat with you.
The longer version of what is happening:
You might already be aware of our sister company Mako Create, which specialises in delivering experiences, workshops + training across the UK to people of all ages and abilities, who have a variety of needs, challenges and life goals.
As time has gone on (10 years to be exact) this sister company has become more like the “mother” and the Mako team’s focus and efforts have been drawn towards the ever-expanding and demanding needs of Mako Create, and consequently away from Mako Media.
The realisation of this has forced us to decide on how best to focus our time so that we can confidently say we are offering the best level of service to ALL of our customers. This, unfortunately, means that we will be streamlining our Media related services, which includes the closure of our web server.
We will continue to offer some media production services as Mako Create looks to incorporate the Mako Media brand, to put us “all under one roof” so to speak, but more on this at a later date.
We hope you understand our circumstances and the reasoning behind this discussion. It is not one we’ve taken lightly. We want to reassure all of our customers that we are still here for them and we will be as accommodating as possible with their requirements during this transition period.
The Mako Team